This website privacy policy sets out the various areas concerning user privacy. It outlines the obligations and requirements of users, the website and Insurance Technology Solutions (ITS) AS as website owners. Furthermore, the way this website processes, stores and protects user data and information will also be detailed within this policy.

If you have any queries about ITS AS’s use of personal data, please contact us as at:

Insurance Technology Solutions AS
Solheimsgaten 5
5058 Bergen
Telephone no: +47 55 55 95 00

Data Processor Officer

Birger Christian Kindt
Office: +47 55 55 95 27
Mobile: +47 476 86 490
E-mail: dpo@norclub.com

The ITS AS’s website

ITS AS takes a proactive approach to user privacy. We ensure that the necessary steps are taken to protect the privacy of users of this website throughout their visiting experience. Our website complies with all Norwegian and UK national laws and requirements for user privacy.

Use of cookies

What are cookies?

Cookies are small files saved to the user’s computer hard drive that track, save and store information about the user’s interactions and usage of a website. This allows the website, through its server, to provide users with a tailored experience.

What do we use cookies for?

We may use cookies to remember personal settings you have chosen at our website. In no other context do we use cookies to collect information that identifies you personally. Most of the cookies we set are automatically deleted from your computer when you leave our website or shortly afterwards.

We use anonymous session cookies (short-term cookies that disappear when you close your browser) to help you navigate the website and make the most of the features. If you log into the website, application or a course as a registered user, your session cookie will also contain your user ID so that we can check which services you are allowed to access.

This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information.

How to opt out of cookies

You can easily opt out of the use of cookies by changing the security settings in your browser.

Personal information

Whilst using our website, software applications or services, you may be required to provide personal information (name, address, email, account details, etc.). We will use this information to administer our website, applications, client databases and marketing material. We will ensure that all personal information supplied is held securely in accordance with the General Data Protection Regulation (EU) 2016/679, as adopted into law of Norway and the United Kingdom in the Data Protection Act 2018. Further, by providing telephone, fax and email details, you consent to ITS AS contacting you using that method. You have the right at any time to request a copy of the personal information we hold about you.

Information collection and use

How do we collect information?

ITS AS collects information in several ways:

We collect anonymous information about you and your actions when you visit our website. We do this through the use of cookies and scripts as described above.

Newsletters

We collect information such as your name and email address when you sign up for our newsletter(s). Your data will be enrolled via the newsletter provider MailChimp and also stored in our CRM system.

Event registration

We collect information such as your name, email address, phone number and practical details connected to the event such allergies, diet requirements or special needs. The practical details will be deleted no later than 14 days after the event has ended. We use the third-party provider proviso.no as a data processor.

Surveys

We collect information such as the responder’s preferences and satisfaction with ITS AS in order to be able to improve our services. The responses will be handled confidentially and without the intent to identify the responder.

Login

Your given information is stored either by us or the party responsible for the service.

Use of client information

Personal data collected outside of our website may be uploaded and used for online activities.

This may be related to, for example; contests, newsletter signups, purchases and reservations.

Depending on your settings or the privacy policies for other online services, you may give us permission to obtain information from your account with those other services. For example, this can be via social media or by choosing to send us your location data when accessing our website from your smartphone.

How long do we keep your data for?

ITS AS will not retain your personal information longer than necessary. We will hold onto the information you provide to us either while your account is in existence, or as needed to be able to provide services to you, or (in the case of any contact you may have with our employees) for as long as is necessary to provide support related reporting and trend analysis only.

If legally required or if it is reasonably necessary to meet regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our Terms and Conditions, we may also retain some of your information for a limited period of time as required, even after you have closed your account, or it is no longer needed to provide services to you.

Registration forms

ITS AS will not sell or rent your personally identifiable information, gathered as a result of filling out the site registration form, to anyone.

Choosing how we use your data

We understand that you trust us with your personal information and we are committed to ensuring that you can manage the privacy and security of your personal information yourself.

With respect to the information relating to you that ends up in our possession, and recognising that it is your choice to provide us with your personally identifiable information, we commit to giving you the ability to do all of the following:

You can verify the details you have submitted to ITS AS by contacting our DPO as listed above. Our security procedures mean that we may request proof of identity before we reveal information, including your email address and possibly your physical address.

You can also contact us by the same method to change, correct or delete your personal information controlled by ITS AS regarding your profile at any time.

You can always feel free to update us on your details at any point by contacting us by email.

ITS AS requires its suppliers and other Business Partners to operate in accordance with the principles laid down in this Business Partner Code of Conduct Clause and in full compliance with all applicable laws and regulations, including but not limited to those relating to anti-corruption, money laundering and sanctions.

ITS AS expects its Business Partners to comply with this clause. Any violations may jeopardize the business relationship with ITS AS, up to and including termination. This Code of Conduct Clause applies to ITS AS’s suppliers and other Business Partners and their subsidiaries, affiliates and subcontractors providing services to ITS AS.

Business Partners have a duty of confidentiality for all client related information.

The material and information contained in this website is provided without warranties of any kind. ITS AS accepts no responsibility for any loss whatsoever, direct or consequential, arising out of or in connection with the use of this website.

This website also contains information supplied by third parties and provides links to other websites. ITS AS does not guarantee the accuracy of such information and does not accept any liability or responsibility which might arise as a consequence of relying upon it.